Return And Exchange an item you must:
* Request Return Authorization Number from us, with in 30 days of receipt of the product.
* Clearly post item ID on outside of the package.
* Send the package back to: 16987 MAIN STREET LA PUENTE CA91744
* We will refund your money within 24-48 hours. SHIPPING CHARGES ARE NOT REFUNDABLE.
* We will refund full amount only if there was a mistake on our side.
All returns are subject to 25% re-stocking fee. All exchanges are subject to 15% re-stocking fee. Re-stocking fee does not apply if returns or exchange is a result of our error. Products returned to the company without a return authorization number will be refused by the company or discarded without record.
Return authorization number or item id must be visible on the packaging box. The returned package must be received within 10 business days of the Return authorization number issued date.
All products must be in perfect condition, in the original package.
Any custom made products are not refundable.
SHIPPING CHARGES ARE NOT REFUNDABLE.